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If my pet’s problem doesn’t get better, can I get a refund for his/her veterinary care?

Unfortunately, we can’t offer refunds for veterinary care. Our fees cover the cost of examining, testing, diagnosing, and treating your pet.

Not all health problems have a straightforward solution. Some may be chronic, requiring a long-term management plan; others may be more difficult to diagnose or may involve several causes. A cure may not always be possible, and treatment may be ongoing. Your veterinary team will do everything they can to find answers and continue to help your pet.

Is your pet currently sick? Pet Health Checker

Contact us

6484 Wellington Rd 7, Unit #2 Elora, Ontario N0B 1S0

Phone: 519-846-8400 Fax: 519-846-8480 Email: eloragorgeah@gmail.com

MyVetStore: myvetstore.ca/egah

Hours of Operation

Monday 8:30am – 4:30pm Tuesday 8:30am – 7:00pm Wednesday 8:30am – 4:30pm Thursday 8:30am – 7:00pm Friday 8:30am – 4:30pm Saturday 8:30am – 12:30pm Sunday Closed *The clinic will be CLOSED between the hours of 12-1pm daily for lunch. Phones will not be answered during this time.*

EMERGENCY? Click to call our after-hours vet.

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